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… RTeam is your team for professional IT asset management services.
The big difference between a vendor and an Outsource Partner ... is long term value. A relationship that learns and builds on opportunities for continuous improvement – something much more difficult to achieve than simple “customer satisfaction.”
RTeam professional services delivers reduced project risk, solutions customization and ongoing enhancements that add customer value.
Redemtech’s RTeam brings together an ensemble of seasoned professionals that provides all critical support needed to manage, and optimize IT assets through the forward-thinking process of TCM (Technology Change Management).
RTeam Revolutionaries
- Practice Advisors ... bring subject matter expertise to critical areas of IT asset management and help customers implement best practices and measure the effectiveness of their TCM program.
- Account Managers ... provide global oversight of all account issues, functions and client relationship management.
- Project Managers ... certified professionals that facilitate the initiation, planning, execution, control and closure activities related to our project engagements.
- Customer Service ... delivers answers, when and where you need them on logistics, asset recovery and status, new services, etc.
- IT Development ... offers customization services such as special features, custom reporting and systems integration.
- Technical Services ... provides the wide array of value-based services on IT assets in the Echange TCM process, including testing, imaging, repair and refurbishment.
- Compliance and Quality Control ... performs extensive mission-critical disciplines, including: strict monitoring of all Redemtech operational procedures, vendor vetting and approval, compliance audits at all Redemtech, partner and downstream recycler facilities.
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