Frequently Asked Questions (FAQs) about Redemtech Refurbished Computers with Windows XP Operating Systems
What makes Redemtech and the Microsoft Authorized Refurbisher (MAR) program different from other sources of used computers for sale?
Redemtech is a global leader in certified quality pre-owned computer equipment installed with Windows operating systems. MAR is a program offered by Microsoft enabling Redemtech (and select major refurbishers) to provide genuine Microsoft software on professionally refurbished computers. This eliminates the risk of buying wholesale used computers without these protections.
How do Redemtech and Microsoft define a refurbished computer?
A pre-owned PC that has gone through the thorough Redemtech process of complete data wiping, OEM level testing and any necessary repairs or upgrades – plus the installation of certified, genuine Microsoft software (Windows 7 Professional or Windows XP Professional operating systems). Refurbishment leaves the motherboard as is, or replaces a defective one with one of exactly the same make, model and specification. (Otherwise, replacing a motherboard results in a “new” PC and not a refurbished computer).
What about the Certificate of Authenticity (COA) for refurbished computers – is one supplied?
Yes. Specially designed COAs for refurbishment are provided. As part of the genuine Microsoft software license, the COA is affixed by Redemtech to the refurbished computer in a visible area. Each COA identifies Redemtech as a MAR.
What operating systems are included in MAR used computers?
Windows 7 Professional and Windows XP Professional operating systems are available in English, French and Spanish. Additional languages are planned.
Microsoft Security Essentials and Windows Live Services are also available through the MAR program. Microsoft Office Basic can be purchased pre-installed for a nominal administration by qualifying charities, non-profits, schools and government programs.
For server equipment, Windows Server 2003 and Windows Server 2008 are available.
Is media supplied for these used computers?
Redemtech supplies r ecovery m edia pack with each Windows XP installation. Recovery Media packs include a recovery media CD, EULA and outer wrap in a slim-line DVD case. For Windows 7 installations, the operating system backup is provided on a Windows Recovery Partition along with step-by-step restore instructions.
PC on either CD or hard drive partition.
Is support for the Windows operating systems provided?
Yes, Web-based support is available from Microsoft free of charge. Additional support is available from Microsoft on a fee-per-incident support basis.
Does the hardware from these used computers come with a warranty?
Yes, Redemtech’s refurbished equipment is guaranteed to be operational for 90 days from the invoice date. Redemtech will replace defective products under warranty.
Is this the only licensing program for refurbished computers?
No. Microsoft operates two refurbisher programs. The Microsoft Authorized Refurbisher program is for large partners like Redemtech who average a minimum volume of 5,000 PCs refurbished monthly. The Microsoft Registered Refurbisher program is for small and medium-sized refurbishers.
As a MAR, Redemtech also offers “citizenship licenses” of the Windows operating system and Microsoft Office Suite to qualified charities, non-profits, schools and government programs – for only a nominal administration fee. By vastly reducing costs for operating systems and other essential software, these licenses increase the number of PCs available to underserved communities and help bridge the digital divide. Redemtech helped pioneer this program and now offers free asset recovery and recycling services on all donated equipment at end-of-life.
How can I learn more about these refurbished computers with genuine Microsoft software?
You may shop from our inventory of Red Rabbitt Microsoft Authorized Refurbished desktop and laptop computers at www.RedRabbitt.com. You may also complete our Information Request Form and we’ll contact you to help satisfy your needs, or call 888.733.7221 for immediate assistance.
Learn more about the MAR program and how it can benefit you...
|
